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Troubleshooting Skills: Certified engineers should be adept at diagnosing and resolving technical issues related to IdentityNow, connectors, and integrations. 9\\. Project Management: Ability to work within project timelines, collaborate with cross-functional teams, and manage the implementation and deployment of IdentityNow solutions. 10\\. Continuous Learning: The identity and access management landscape evolves rapidly. Certified engineers should be committed to staying updated with the latest industry trends, technologies, and best practices. 11. Communication: Strong communication skills are vital for interacting with clients, understanding their requirements, and effectively conveying technical concepts to both technical and non-technical stakeholders. 12\\. Documentation: Ability to document configurations, customizations, integrations, and troubleshooting procedures for future reference. 13\\. Cloud and DevOps Knowledge: Understanding of cloud platforms (such as AWS, Azure) and DevOps practices can be beneficial, especially if the organization's solutions involve cloud-based services and continuous integration/continuous deployment (CI/CD) pipelines. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. 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